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Hotel Saravana Bhavan - Live up to expectations

K.Srinivasan16 Jan 2020

Hotel Saravana Bhavan. A name renowned for its service, the taste and quality of the food they serve. Very familiar among people who like South Indian delights. It has many branches in Chennai and many other locations including foreign countries.

I have always enjoyed its food, especially the filter coffee. But, I have come across few incidents of degradation of its quality in taste and service. It is one of the most expensive vegetarian restaurants and hence we expect certain level of taste and service. Once, our dosa was prepared with Appam batter instead of the regular dosa batter. In its Tirupati branch, our food was served in a plastic plate that was almost like the ones in a roadside eatery. Such levels of service degradation can be easily noticed by anyone who has been visiting the hotel regularly. The reputation built over many years should not fade away because of a change in the top management. It doesn’t matter if the branch is management-owned or a franchisee. The customers should not have a disappointing experience in any case.

 Hotel Saravana bhavan, the role model or the benchmark for South Indian restaurants should regain or retain its glory.

#saravanabhavan, #southindianhotel

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LetsShave shaving razor....good one.

K.Srinivasan13 Aug 2018

This is about an alternative to Gillette shaving razors. I have been using Gillette for many years. I am sure many of us are regular users even though these razors and cartridges are expensive, as there are no suitable alternatives. In this liberalised and globalised market, Gillette rules the Indian shaving products market like a monopoly. But, there is a new player in the market which could challenge Gillette and that is Letsshave. Letsshave has partnered with world’s leading brand Dorco, a Korean shaving products company whose products are sold across 97 countries.

As a marketing enthusiast, I was curious about this change in the market and went in for a trial pack of Letsshave. The razor was great in style and design. I felt this is a much better razor. It came along with a razor stand too. By and large, this promises to be a good alternative as the price range is lower than Gillette. But, they need to improve the blade quality, if they want to make big inroads into Gillette’s market. Probably, the steel quality in the cartridges or whatever, the shave should be soft. Not sure, if it was because of my choice of the product. However, if they pay attention to the shave comfort, then there is really a bright future for Letsshave. Nevertheless, it is worth trying. By the way, it is available only online, either through or online retailers like

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ZOOOK Speakers...Be Cautious

K.Srinivasan07 Dec 2017

I bought a ZOOOK Bluetooth speaker from TOKYO Electronics located in Oppanakkara street, Coimbatore, which sells a variety of imported goods.  I bought it since there was a warranty of one year. Within a month, even before 20 uses, the on-off button came off.  The retailer accepted to send it to company for service, but I didn’t give back the speaker and was not responding properly for 15 days. I got the company service person’s number from the retailer and spoke to him. He said the company will not do this service and he can get it done at some other place at a cost. I said Ok, but, again I was not getting the speaker for another month. Then I somehow got the contact details of the company, Fortune Marketing, which represents ZOOOK in India and contacted them.  To my shock, I got a reply to that TOKYO is not their authorised dealer and the so called company service person is not known to them. They asked me to send the speaker for servicing. But, getting back my speaker from TOKYO was a challenging process with repeated calls and messages. He blamed on the so called service person for the delay. I even thought of filing a police complaint or consumer complaint. But, my wisdom said “Wait…don’t make it complex..”. Finally I got it back after 4 months and sent it to Fortune. Fortune serviced it and sent back within 15 days, free of cost.

From this episode, I learnt that I should not buy from unauthorised or untrustworthy retailers, even if it comes with warranty. They may not be able to provide service support. It also taught me a couple of life lessons: One needs to be patient to solve any problem. Some people get angry and rush to serious arguments and complaints. This only aggravates the issue and affects one’s health. Follow-up regularly and give enough time for the people involved to get the results.

As far as the ZOOOK speakers, the quality is not that great as a product can’t fail within 20 days with gentle usage. By the way, ZOOOK has French origin and now made in China.

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HP good one

Padma21 Jun 2017

HP is a very good laptop I have been using for 6 years... strong...

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